At For The First, we take pride in the quality and craftsmanship of our products. Your satisfaction is of utmost importance to us. Please read our refund policy carefully to understand our guidelines for processing refunds.

Refund Eligibility:

We strive to ensure that every product we deliver meets the highest standards of quality. If you receive a product that is damaged or deformed upon delivery, we are committed to making it right.

Non-Refundable Items:

We cannot process refunds for products that are not damaged or deformed upon delivery. Please note that:

Refunds will not be issued for products that show no signs of damage or deformation verified by photographic evidence provided by the customer.

We do not provide refunds for items that have been used, washed, or altered in any way.

Refund Process:

If you have received a damaged or deformed product and wish to request a refund, please follow these steps:

Contact Us: Notify us of the issue by contacting our customer support team at manager.forthefirst@gmail.com with the subject line containing the word

REFUND followed by your last name and the order confirmation number, within

24 hours of receiving your order per the notification of delivery established by the carrier.

Provide Verification: To process your refund, we may request photographic evidence that clearly shows the damage or deformation of the product. This evidence helps us assess the issue and expedite the resolution.

Return the Product: If required, we may ask you to return the damaged or deformed product. We will provide instructions on how to do this.

Refund or Replacement: Once we receive the required verification, we will assess your request and notify you of our decision to issue a refund or provide a

replacement product. Refunds will be processed using the same payment method used for the original purchase.

Refund Timeframe:

The time it takes to process a refund may vary depending on factors such as your location and the payment method used. We make every effort to process refunds promptly and efficiently.

Contact Us:

If you have any questions or concerns about our refund policy or a specific product, please don’t hesitate to contact us at manager.forthefirst@gmail.com

For The First reserves the right to update this refund policy as needed to reflect changes in our business operations or external factors. By making a purchase from our website, you agree to the terms outlined in this policy.